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Service desk engineer (1st/2nd line) I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with all levels of the business. Experience Using a ticketing system and following ITIL to manage and close tickets in a timely manner. Windows environment experience such as Windows 10 and Mac OSX (JAMF) experience is also preferred Office 365 Administration (Active... more ->